Be Careful in the PetSmart Elevator

Background: The informant is now doing marketing for a wine company in the bay area. However, at the time of the encounter she was working in Arizona in a corporate office of PetSmart. She has never had an encounter like this before the one she describes and she has not had any other encounters since. 

BW: So it was 2013 and I worked at PetSmart in Phoenix in the corporate office. And It was not an old building, it was just your average boring corporate office that looked like anything else, not like haunted or anything. My friend and I were just chatting. We were on our way to a meeting. Everyone worked on the main floor and there’s like an elevator and we are going up to a conference room up to another level. So, she and I were just we were walking probably carrying notebooks or whatever and just walking through the lobby until like this little elevator Lobby and in the elevator bank there were three elevators and so we’re walking and there’s always people standing there you know waiting for the elevator, it was right by the cafeteria as well and so tons of people around. you know probably like 2000 people worked in the buildings, there were a couple of buildings kind of like a complex. And so just always people around and you don’t really pay much attention and you don’t know everyone. 

Me: Oh so not the normal place people would think of seeing ghosts. So where did you actually feel like the encounter happened? 

BW: Well, we’re just talking, walking to the elevator we see this woman standing there and she’s waiting for the elevator and you know she had something in her arm like she had a binder in her arm and she just looked like anybody else.

Me: Do you remember more about her physical appearance? Like why didn’t she stand out much? 

BW:  She was probably maybe late 20s early 30s so not like way older or anything you know. There was nothing unusual about her whatsoever; she looked like anyone, she wasn’t like see through anything. She just looked like anyone waiting for the elevator in the building that works at PetSmart.

Me: Okay, then why did you think there was something off with her? 

BW: Well, we were just walking and the elevator doors open, she walks in and then the doors shut and like we had hit the button and they just they like popped back open again so like they were closed for like 2 seconds maybe like they were close and then they popped back open and my friend and I we both walked in and at the same time we both said ‘oh sorry’ because it’s rude. We were rude. She was on her way up in the elevator and we kind of delayed her and so we both walked in and both said “oh sorry” and we walked in and there was no one in the elevator, there was no one there.

Me: Do you think there could have been some other explanation? Like a door to get out or some other exit to the elevator? 

BW: There was nowhere for her to go, there wasn’t like a back door or entrance, some elevators have two sides, but this one didn’t. There was only one way in and out of the elevator. 

Me: And you said you were with someone else right? So you must have both seen her? 

BW: Yes, we both obviously saw her because we both said sorry at the exact same time and then B and I looked at each other and we were both just looking around like did you just see what I saw did you see a woman walk in here and it’s like yes, we both saw her. She described her to me and it was the same person I saw and it’s like we thought we saw the same thing and so like we walked up to the meeting and we were like, my God I think you saw a ghost I mean we saw something we don’t know what we saw but we were just really both pretty shaken by it.

Me: Did you or anyone else ever encounter the same woman again? 

BW: I didn’t work there much longer. This was February 2013 and I moved to Northern California in May so I was only there for like a couple more months so I didn’t see her again. But since then B worked there for a long time after I did and she said that people would see this woman like they would see her occasionally. Someone would say hey B, somebody saw your ghost you know someone who saw the woman you saw in the elevator Lobby again.

Me: So do you have a theory or explanation for what it actually was? 

BW: Well, I mean that’s it I just there’s no I don’t know that she was a ghost obviously but all I know is that I can’t explain what it was. 

I discussed this with the informant in person while sitting across from her. 

My Thoughts: This is one of my favorite “ghost” stories because it is so void of any explanation. It is purely just a story of what she and her friend saw. I definitely believe that it happened; that they did see this woman go into the elevator and then somehow miraculously disappeared. Yet, like her, I have no explanation.