Interviewee: My dad always said: always under promise and over deliver and never over promise and under deliver.

Interviewer: What does that mean to you?

Interviewee: That’s who you should be as a person. Show them you can do better and impress them. Say what they are content with and then do more.

After thoughts: This is similar to many Chinese motifs on trust and friendships, especially “guanxi” the basic dynamic in relationships with others. Reciprocal favors are the key to “guanxi” and failure to reciprocate is considered unforgivable. This is central in Chinese society and describes the importance of  personal connection between two people.